Safubi is provided by Safubi, Nairobi, Kenya ("Safubi", "we", "us"). By downloading a Safubi app or creating a Safubi account you agree to these terms. If you use Safubi for an organisation such as a school, church, SACCO or business, you confirm that you may accept them on its behalf.
Accounts are for people aged 18 or over. Parents, guardians, schools and organisations may use Safubi to protect devices used by children or members; the account holder is responsible for that use. Safubi is offered first in Kenya and may be offered in other countries; where we have not launched yet, some features or payment methods may not be available.
Safubi Antivirus for Windows is free to download. Safubi DNS filtering and Safubi VPN are subscription services with a free trial. Plan features and prices are shown on our pricing section and may change with 30 days' notice; a change never affects a period you have already paid for.
Prices are shown in Kenya Shillings, or in your local currency where we offer it, and include taxes where the law requires. Subscriptions renew monthly until you cancel. If a payment fails, the service may be paused until it is paid. You can cancel at any time; the service continues until the end of the period you paid for. Fees already paid are not refunded except where required by law or where we cannot provide the service.
Do not use Safubi to break the law, attack or probe other networks, send spam, resell the service without our written agreement, or try to overload or bypass our systems. You are responsible for using Safubi - including the VPN - in a way that is lawful where you are. We may suspend or close accounts that break these terms.
No security product can stop every threat. Safubi reduces risk but does not guarantee that your devices will never be infected, that every scam or unwanted site will be blocked, or that a safe file or site will never be flagged by mistake. Keep backups and keep your software updated. You can restore a file from quarantine and allow a site in your settings.
We work to keep Safubi available, but the services may be interrupted for maintenance, updates or reasons outside our control, and are provided "as is". We may improve, change or stop features; if we stop a paid service, we will tell you in advance and refund any unused prepaid period.
To the fullest extent permitted by law, our total liability for any claim is limited to the fees you paid us in the three months before the claim, and we are not liable for indirect or consequential losses such as lost data, profits or business. Nothing in these terms limits rights you have as a consumer that cannot be limited under the law of the country where you live, or liability that cannot be excluded by law.
Keep your password safe; you are responsible for activity on your account. You can delete your account at any time in the Safubi app or at app.safubi.com/delete-account. What happens to your data is explained in our Privacy Policy.
Safubi includes open-source software and community threat data, each under its own licence, listed in the app's install folder.
These terms are governed by the laws of Kenya. If you have a problem, please contact us first at support@safubi.com - we will try to resolve it within 30 days. If we cannot, disputes go to the courts of Kenya. If you live outside Kenya, you also keep any right to bring a claim in your own country and the protection of its mandatory consumer laws.
We may update these terms. For important changes we will tell you by email or in the app at least 30 days before they take effect. If you keep using Safubi after that, the new terms apply; if you do not agree, you can cancel and delete your account.
Safubi, Nairobi, Kenya · support@safubi.com
Safubi